Rescue Alert

You said a company to avoid would be Rescue Alert because they require a three year contract?

They have never required any type of contract at all. They have a thirty day risk free trial and even if you cancel after the thirty days they just pro-rate your pre-paid rental fees. They were an extremely pleasant company to deal with and had the fastest response time in the industry (their equipment was the best, as were their employees.)

I know this because I tried out three companies at the same time (all had a thirty day trial) Alert One, Lifeline, and Rescue Alert.
• Lifeline was over priced and they seemed to always be in a hurry
• Alert One could never hear me if I was more than 15 feet away from my alert box, but
• Rescue Alert could hear me through out my entire home over the box and they were priced extremely nicely.

So, perhaps before you tell consumers to avoid a certain company for a specific reason you should make sure that your info is correct. They don't require any type of contract at all.

Like I said before. You're probably thinking of Life Alert. They have a 36 month contract. I think?

[Moderator comment: Thanks, Michael, for bringing this to readers' attention. Perhaps the person who made the Rescue Alert comment would like to come back on that. If you haven't already, you may also like to post your comparison of the three companies on the original NY Times item.]