Tactics seem to be working

We at Docobo use tactics to help PCTs decide on our telehealth equipment and services; and they do seem to be working...

Our key tactical approach is to be honest and open and to work to the goal of helping the PCTs get the greatest use and value out of our products. We do this in the belief that those PCTs that put their faith in our knowledge and ability will do so again when they come to mainstream.

With several PCTs we have benefited due to the fact that they have previously experienced another supplier who provided little or no support. Even though they are now our partners we do not forget that they still have choices as to which supplier to work with. Most purchasers and users are not stupid and will only be fooled and lied to once. The second time round these experienced users know what to ask for and which suppliers had integrity. On this basis, I hope it's only a matter of time before the dirty tactics become unacceptable.

David Danson – Sales Director Docobo