Whoa! Not Tunstall bashing!

John (B) – I must refute your assertion that Telecare Aware goes in for Tunstall-bashing!

I do consider Tunstall's "It's all about us" approach to press releases fair game (along with everyone else's naff press releases) for a bit of fun-poking, but I've never had reason to criticise Tunstall or its products. Indeed, I think in my Soapbox item above it is clear that I have a sneaking admiration for their directors who are having to steer their way through the difficult situation they find themselves in. I'm also always mindful that the telecare market would not be what it is today without the company's efforts over the past two decades, and because of that we, and probably millions of people, have benefited.

Any study of high-tech companies will show that even amongst their loyal customers - never mind their competitors - dominant market leaders generate strong feelings of both liking and loathing, and Tunstall is no exception. There may be times when that divided opinion is reflected in Telecare Aware…see the comments above!... BUT what's the point of being independent if we can't call it as we see it? The purpose of Telecare Aware is, may I remind everyone, to "help suppliers and service providers around the world keep up to date with what each other are doing" (About Page). Maybe I should add "and thinking". If Telecare Aware does the latter then it's doing a market intelligence service for which I think companies should be grateful!